Virtual Access takes security issues extremely seriously and welcomes feedback from security researchers in order to improve the security of its products and services. We operate a policy of coordinated disclosure for dealing with reports of security vulnerabilities and issues.
Virtual Access strongly encourage anyone who is experiencing a product security issue to contact the PSIRT (Product Security Incident Response Team). If you report a security issue, please include a description of the potential vulnerability and contact us via e-mail: PSIRT@virtualaccess.com.
We will respond to you as soon as possible. If the suspected security issue is confirmed, we will then come back to you with an estimate of how long the issue will take to fix. Once the fix is available, we will notify you and recognise your efforts on this page.