Managed ATM Connectivity
Requirement
One of UK’s premier independent automated cash machine (ATM) operators communicates customer transaction data to and from its UK network of ATMs. The data network needed to keep each ATM in two-way communication with the merchant acquirer’s data centre. Important requirements were near 100% machine availability, Payment Card Industry (PCI) compliance, fast and highly secure transactions, automated deployment by staff without router knowledge, monitoring, historical reporting so that trouble shooting staff could review fault complaints relating to issue that are days or more old.
Virtual Access Solution
The Virtual Access M2M Critical Application Connectivity solution avoids a single point of communications failure by providing dual path DSL/wireless , dual radio or dual SIM communications.
The transaction archiving/reporting and transaction monitoring applications gave the bank visibility on issues such as transaction delay and quality with configurable alarms on important system parameters such as signal strength. The historical archive meant that the operations team could review data relating to customer fault reports on issues that occurred days or weeks ago which previously was difficult or not possible.
Activator was used to automatically provision the routers and OSS integrator enabled seamless integration with deployment, logistics, billing and monitoring systems.
Client Requirement Summary
Key Benefits
New data protection rules known as the GDPR (General Data Protection Regulation) come into effect on 25 May 2018 to give European citizens greater control over their personal data.
Download Privacy Policy PDF
We take the protection of your data seriously. We want you to feel confident that we are keeping your data secure, and that we handle and process it in accordance with the European General Data Protection Regulation.
We want to give our customers the best possible experience. To do so, we need to collect personal data from you for certain processes such as providing a service and when you enquire about our services.
Our Privacy Policy applies to the personal data that Virtual Access collects and uses.
References in this Privacy Policy to “Virtual Access”, “we”, “us” or “our” mean Virtual Access Limited, a company registered in Ireland with registration no 253172 and registered office at:
9B Beckett Way,
Park West Business Park,
Dublin 12,
D12 PK44
Ireland
We control the ways your personal data are collected and the purposes for which your personal data are used by Virtual Access for the purposes of and in accordance with the European General Data Protection Regulation.
When using the term ‘personal data’ in our Privacy Policy, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include for example your name, your contact details, information relating to any products you have purchased or information on how you use our website and app or you interact with us.
We collect some personal data from you, for example when you buy a product from us, use our website, use our services or contact us. We may also receive your personal data from our suppliers who provide services to you on our behalf (for example when you provide feedback on our services).
For more information on the parties who may share your personal data with us, contact data.protection@virtualaccess.com
You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes for which it was collected or for a related or ancillary purpose such as:
New data protection rules known as the GDPR (General Data Protection Regulation) come into effect on 25 May 2018 to give European citizens greater control over their personal data.
Download Privacy Policy PDF
We take the protection of your data seriously. We want you to feel confident that we are keeping your data secure, and that we handle and process it in accordance with the European General Data Protection Regulation.
We want to give our customers the best possible experience. To do so, we need to collect personal data from you for certain processes such as providing a service and when you enquire about our services.
Our Privacy Policy applies to the personal data that Virtual Access collects and uses.
References in this Privacy Policy to “Virtual Access”, “we”, “us” or “our” mean Virtual Access Limited, a company registered in Ireland with registration no 253172 and registered office at:
9B Beckett Way,
Park West Business Park,
Dublin 12,
D12 PK44
Ireland
We control the ways your personal data are collected and the purposes for which your personal data are used by Virtual Access for the purposes of and in accordance with the European General Data Protection Regulation.
When using the term ‘personal data’ in our Privacy Policy, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include for example your name, your contact details, information relating to any products you have purchased or information on how you use our website and app or you interact with us.
We collect some personal data from you, for example when you buy a product from us, use our website, use our services or contact us. We may also receive your personal data from our suppliers who provide services to you on our behalf (for example when you provide feedback on our services).
For more information on the parties who may share your personal data with us, contact data.protection@virtualaccess.com
You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes for which it was collected or for a related or ancillary purpose such as:
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