Telecommunications Production Support Engineer


Currently we have a vacancy for the role of Production Support Engineer.

The successful candidates will work in our Dublin production environment and be part of a team responsible for development and manufacture of Virtual Access products.

About Us

Virtual Access is now part of the Westermo Group. On 31st October, 2019, Virtual Access was acquired by Westermo Network Technologies AB – a Swedish company that develops, manufactures, and sells industrial data communication products and services. Westermo’s offer is developed especially for mission-critical systems in industries with harsh environmental conditions such as transportation, power distribution and water/wastewater.
As part of this international group, Virtual Access offers exciting career opportunities!

Virtual Access develops and manufactures advanced devices for industrial data communication, used in mission critical installations and harsh industrial environments. The very robust and secure communication networks built with our products provide high value for our customers.
We are passionate about taking advantage of the growth opportunities in our market. The work environment is very dynamic. Our people are dedicated and loyal, which creates a fantastic team spirit. Our technology is used to deliver services to end customers in markets such as financial transactions (automatic teller machine), smart grid and smart metering, public transportation, and national lotteries. Our product range includes a range of routers that are integral in providing services based on 3G, 4G, 5G, Wi-Fi, ADSL, VDSL, Ethernet, M2M, IoT and VoIP. Virtual Access sets the standard in the automation of high-volume deployment of complex IP services. Our Activator server platform provides the ability to deploy and manage very large numbers of routers and other network elements with minimal manual intervention.

Quality means everything to us, the products, the people and the organization.

Role and Responsibilities

  • Providing technical support to the Virtual Access production team.
  • Maintaining and improving the production test station hardware and processes.
  • Setting up test stations for the production team.
  • Developing and documenting test procedures for all products.
  • Working with the product design team to determine product testing parameters.
  • Introducing new products into the test environment.
  • Writing test plans and creating test cases for different products.
  • Developing and running automated test scripts.
  • Improving the efficiency of the test process.
  • Analyzing current test technologies used within the company and developing steps and processes to improve testing procedures.
  • Documenting and monitoring test outcomes and establish corrective actions to remedy problems.
  • Ensuring all tests and test procedures meet the company testing standards.
  • Performing root cause analysis for product test failures.
  • Assisting with one-off and small custom builds.



  • Knowledge and experience of embedded systems and microprocessors.
  • Good debug and repair skills
  • Knowledge of Linux would be advantageous
  • Interest in and broad knowledge of telecommunications
  • Ability to work independently and to multitask.
  • Excellent communications (both verbal and written)
  • 2-3 years’ experience

Educational Requirements:

  • A degree in Computer Science, Electronic Engineering or a related subject is required.


Please state on you cover letter:

Do you have permission to work in the EU?

Are you currently located in Ireland?

Do you have an Honours degree in Computer Science or a related subject?


A highly competitive salary will be offered to the right people.

In addition, the successful candidates will benefit from generous company pension contributions of up to 12.5% of salary, health insurance and disability insurance.

We offer financial assistance to employees wanting to extend their academic or professional qualifications.

This is a permanent position in a growing company, with excellent benefits.

Salary: €30k -€40k depending on experience.