Network Operations and Support Engineer

Description

Welcome to a rapidly growing international company, thriving at the forefront of cutting edge technology. 

Virtual Access is part of the Westermo Network Technologies group which is based in Sweden. Westermo develops and manufactures advanced devices for industrial data communication, used in mission critical installations and harsh industrial environments. The very robust and secure communication networks built with our products provide a high value for our customers. 

Our technology is used to deliver services to end customers in markets such as financial transactions (automatic teller machine), Smart Grid and Smart Metering, public transportation, and national lotteries.

We are passionate about taking advantage of the growth opportunities in our market. The work environment is very dynamic with great loyalty and team spirit. 

Virtual Access is continuing to grow, and we are now looking for energetic and talented people to join an already fantastic team in our Network Operations. 

Are you our new Network Operations and Support Engineer?

In this role as Network Operations and Support Engineer you will be part of our network operations and support department, running a managed broadband router service for Systems Integrators, Internet Service Providers, Utility Providers and Telcos

  • Provide services which include IPsec VPNs, Firewalls and general access routing
  • Day to day operations includes service provisioning, monitoring, configuration changes, troubleshooting and Level 3 technical support 
  • You will be liaising with Telcos and ISPs in provisioning of broadband services
  • You will be involved in system testing, working with our R&D department, to become familiar with the Virtual Access products
  • Provisioning services through Activator, our provisioning and configuration management database system
  • Some on-call support at weekends and outside of business hours will be required, for which an allowance will be made

So, who are we looking for?

We are looking for someone who is an excellent team player with lots of initiative!

Requirements

So, who are we looking for?

We are looking for someone who is an excellent team player with lots of initiative!

Requirements:

    • Good knowledge of the IP stack and OSI layers
    • Good verbal and written communications skills, as you will be liaising with many customer and service provider groups
    • 3rd Level qualification in computer science, engineering or equivalent
    • Some experience in managing telecommunications networks is preferred

Meritorious:

    • Cyber-security qualifications would be advantageous
    • Cisco CCNA qualification or higher is an advantage

Benefits

In return, we offer: 

Great opportunities for personal development, motivated and competent colleagues, and mature and caring leadership. 

A highly competitive salary will be offered to the right person.

In addition, the successful candidate will benefit from generous company pension contributions of up to 12.5% of salary, health insurance and disability insurance.

We offer financial assistance to employees wanting to extend their academic or professional qualifications.

This is a permanent position in a growing company, with excellent benefits.

Salary: €34,000 to €45,000 PA depending on experience

An opportunity to work in an environment where you can perform at your best and enjoy! 

And we actually live our company values!   

You’ve already gotten this far. Send us your application.

Basic information:

Location: Dublin, Ireland

Job type: Full time

Employment contract: Permanent